Shop Fashion Clothing & Dresses Online | Brand Fusion
Shipping Policy
We offer shipping services within Rawalpindi and Islamabad. Orders are typically processed within 1-2 business days and delivered within 3-5 business days. Delivery charges may vary based on the order size and location. For orders above a specific amount, free shipping may apply. Please note that delivery timelines may be affected by public holidays or unforeseen events.
Refund Policy
We are committed to customer satisfaction. If you are not completely satisfied with your purchase, you may request a refund within 7 days of receiving your order, provided the item is in its original condition with tags intact. Refunds will be processed after verifying the returned item. Shipping charges are non-refundable unless the return is due to a mistake on our part.
Cancellation / Return / Exchange Policy
- Cancellation: Orders can be canceled within 24 hours of placement by contacting our support team. After 24 hours, cancellations may not be possible if the item has already been processed for shipping.
- Refunds: Refunds are issued for defective or incorrect items delivered. Refunds are processed to the original payment method within 7-10 business days.
- Exchange: Exchanges are allowed within 7 days of delivery for unused items in their original packaging. Exchanges depend on stock availability.
For further assistance, please contact our customer service team.
